Refund Policy
TinyCudds – Returns & Refund Policy
Simple. Transparent. Parent Friendly.
We want every TinyCudds experience to feel as comforting as our products. If something isn't right, we're here to help.
Returns at a Glance
Refunds are processed after quality inspection.
Report issues within 24 hours of delivery.
Customer Care:
Monday–Friday | 10:00 AM – 6:00 PM (IST).
Refunds are processed after quality inspection.
Returns at a Glance
- Eligible returns for damaged, defective or incorrect products.
- Report issues within 24 hours of delivery.
- Customer Care: Monday–Friday | 10:00 AM – 6:00 PM (IST).
- Refunds are processed after quality inspection.
Return Eligibility
Returns may be accepted if:
- Wrong product received
- Product arrived damaged during transit
- Manufacturing defect
- Incomplete order received
Non-Returnable Items
For hygiene and baby safety, returns will not be accepted if:
- Product has been used or washed
- Original tags or packaging are missing
- Product is damaged due to misuse
- Return request is raised after the eligible period
Damaged or Incorrect Orders
If you receive a damaged or incorrect order, please email support@tinycudds.com within 24 hours of delivery along with clear photographs of the product and packaging. Our team will review your request and assist you with the next steps.
Refund Process
Returns may be accepted if:
- Return request approved
- Product received (if applicable)
- Quality inspection completed
- Refund initiated
Order Cancellation
Orders can be cancelled only before they are dispatched. Once shipped, cancellations are no longer possible.
Exchange Policy
Currently, TinyCudds does not offer direct exchanges. If a return is approved, you may place a new order separately.
Policy Updates
TinyCudds reserves the right to update this policy at any time. The latest version will always be available on our website.